PagerDuty is a US incident response platform that alerts engineers to outages, coordinates on-call schedules and automates response, helping teams resolve digital operations issues faster.
Freshworks is a US software company offering customer engagement and IT service tools, including Freshdesk, Freshservice and Freshsales, for small and mid-sized businesses.
ServiceNow is a US cloud platform company that automates workflows for IT service management, HR, customer service and operations, with AI-assisted tools for large enterprises.