Forrester is a US research and advisory firm providing market research, analyst advice and consulting on technology, marketing and customer experience to business leaders.
Concentrix is a US customer experience solutions and technology company providing contact centre, digital and back-office outsourcing services across many industries and countries.
TTEC is a US customer experience technology and services company providing digital, outsourced customer care and engagement services to global brands.
Bain & Company is a global management consulting firm advising businesses and private equity investors on strategy, performance improvement, M&A and customer experience.
Merkle is a customer experience management agency, part of Dentsu, offering data, technology, CRM, loyalty and performance marketing services to global brands.