For remote-first agencies, freelancers, consultants and business-to-business service providers whose main offering is expertise delivered online. Customers engage a person or team to complete projects, provide advice or manage ongoing activities, rather than purchase a physical product or use a self-service application.
Examples include web development agencies, graphic designers, marketing consultants, copywriters, remote bookkeepers and virtual assistants. Services may be delivered through online meetings, shared workspaces, email and digital files, allowing providers to serve clients across different locations. An office or occasional face-to-face meeting does not exclude a business when remote delivery remains central to its work.
Choose this category when customers primarily pay for tailored professional services. For example, an agency building a client’s website belongs here, while a subscription website builder belongs under Software, Apps & Tech Tools.
Businesses whose services depend on visiting customers or serving a particular local area should generally use Local & Physical Services.